Communication Skills (Written and Verbal)


Clear communication is vital in the workplace and can solve a lot of problems when used correctly! It is a tool constantly and is imperative to success. Learn how to:

  • Use professional language
  • Use salutations
  • Avoid slang, jargon and “trade lingo”
  • Properly compose a business email
  • Create effective subject headings
  • Compose clear writing
  • Use e-mail etiquette
  • Tips on font and colour usage