Critical Thinking and Problem Solving


Problem solving and critical thinking help us to make daily decisions. It’s a whole mind-set – one that drives people to bring out the best in themselves, and to shape the world in a positive way. Critical thinking and problem solving are skills you will need and use for your entire life!


  • L.E.A.P.S. process, what it is and how to apply it
  • Things you avoid saying or never say in a difficult situation
  • Universal truths of human interaction: what does everyone need?
  • Main elements of communicating
  • Listening, empathy, patience, honesty and self-control